Do you often feel you spend more time answering customer e-mails then working on your business itself? Are your customers getting upset with how long it is taking you to reply? If you’ve answered “yes” to either of these questions then you’ll be able to comprehend the benefits of auto-responders.
Auto responders come in different forms. Some run along with your mail program and still others are completely separate. Either auto responder will accomplish many tasks. If you have specialized e-mail needs to deal with or have a lot of e-mail that needs to be handled, you may want to think about the auto responder program that’s run through your web host.
Auto responders are wonderful for maintaining customers satisfaction with fast answers to their most general questions. Say you have a newsletter that your customers can subscribe to. An auto responder can automatically distribute a newsletter without you doing anything. You can set this up for questions concerning general information like price lists.